Frequently Asked Questions
How can we help?

Buying questions

PayPal handles the payment processing for us. Acceptable payment methods include all major credit cards and PayPal accounts. We guarantee you safe and secure online ordering. For indonesian user, you can directly user bank transfer for payment. For worldwide user, we recommended use skrill for money transfer.

You can pay with crypto (BTC, ETH, BCH, LTC, DOGE or Etc.). You need to contact our admin for rates and payment address.

You can cancel your subscription at any time and it will not auto-renew after the current paid term. Paid service will remain active for the duration of the paid term. A cancelled trial and associated services will stop immediately after cancellation, except for any data packages that were purchased.

There are no refunds for initial orders (i.e. first time purchases) and there are no refunds for monthly plans.

General questions

Find answers to the most popular questions, quick tips, and advice on how to use TradingPoin via our Site or you can contact us ([email protected]) for more detail.